Privacy Policy

Atefia Casino (hereinafter referred to as "we", "us", or "our") is committed to protecting the confidentiality and security of your personal data when using our website, services, and accounts. This Privacy Policy explains how we collect, use, store, and protect information about you.

What kind of information do we collect?

When creating an account with us, registering for promotions, or interacting with our site, we may collect the following types of information:

• Personal data: name, email address, date of birth, password (hashed for security)
• Contact details: phone number, physical address
• Account activity: login history, deposit/withdrawal records, gameplay metrics

How do we use your information?

We process personal and contact data to provide our services, including:

• Managing account registration, verification, and login processes
• Delivering promotional offers, newsletters, or marketing materials via email or other communication channels
• Providing customer support through live chat, email, phone, or online forms

How do we share your information?

We may share your data with our affiliates, subsidiaries, or third-party service providers to:

• Process transactions and handle financial operations (not including banking details)
• Conduct market research, statistical analysis, or surveys
• Improve website performance, security, and user experience
• Comply with regulatory requirements or law enforcement requests

Data storage and security

We implement measures to protect your personal data from unauthorized access, loss, theft, alteration, destruction, or damage. These include:

• Secure servers located in secure facilities (EU-based)
• Firewalls and intrusion detection systems for network protection
• Regular backups of our database
• Compliance with international standards on information security

Your rights and choices

You can exercise the following rights at any time by contacting us:

• Access your account data: to review, correct, or request removal of personal data
• Request a copy of your data: in a structured format for portability purposes
• Opt-out from marketing communications: email or postal mail
• Delete your account: cancel your registration with us (this may impact access to certain services)

Cookies and tracking

Our website uses cookies, beacons, or pixel tags (small pieces of code) to:

• Remember login details and preferences
• Enhance user experience through analytics, optimization, and advertising tools

We adhere to the General Data Protection Regulation (GDPR), applicable data protection legislation in various countries, and the Curaçao Gaming Licensing Authority's Code of Conduct.

Children under 18

Our website is not directed at children. If you are a parent or guardian, please ensure minors do not provide us with personal data without your consent.

We reserve the right to update this Privacy Policy as necessary to reflect changes in regulations or our practices. Your continued use of our services will be deemed acceptance of these terms and any future updates.